Help Center

The Answers You Seek

Can I return a custom order?

Custom orders can be returned as well, within 14 days from receivement.

Do you ship internationally?

Jeemado Decor ships troughout Europe, United States and Canada from Rome, Italy.

Overseas orders are shipped with EMS, trackable service, shipping time 7-15 business days.

I'm not responsible for delays due to customs clearance.

European orders are shipped via international courier, shipping time 4-7 days.

For each listing you find countries and rates.

Do I have to pay custom fees?

There are NO duty fees on art items shipped to the US.
For any other country outside the EU please contact me in advance in order to check out before purchasing.

Is my shipping insured?

All shippings are insured.

Your item will be packaged with care, in the unlikely event of damaging please contact me as soon as possible.

In order to receive a refund the original packaging must be kept and shown to the carrier along with the damaged item within the time established by the destination postal service.

Giulia Madonia

via Agostino Bertani 15

00153 Roma (RM) Italy

VAT: IT14126171009


©2018 by Jeemado